Effective Date: 8 October 2025
At Majoy Edible Paint Solutions, we believe that privacy is just as important as artistry. Whether you’re buying our products, booking a class, or simply browsing for inspiration, your personal information deserves to be treated with care.
This Privacy Policy outlines how we collect, use, and protect your information in accordance with South Africa’s Protection of Personal Information Act (POPIA) and other applicable regulations. We’re committed to transparency and responsible data handling — always.
We collect only the information needed to process your orders, manage your account, and offer a smooth, personalised experience on our website.
Here’s what that may include:
Identity Information: Your first and last name
Contact Details: Email address, billing/delivery address, phone number
Order & Payment Data: Secure payment details handled via Yoco
Device & Usage Data: IP address, browser type, and site activity (via Google Analytics)
Marketing Preferences: Whether you’ve opted in to receive updates, news, or promotions
We do not store your full credit card details. Payment information is processed securely via third-party providers (like Yoco).
We use your information to:
Process Orders: To accept payment, pack your items, and deliver your products
Manage Bookings: For classes or workshops booked through our site
Send Essential Emails: Order confirmations, shipping notifications, or updates on classes you’ve booked
Respond to You: When you contact us directly with questions or feedback
Improve Your Experience: By analysing anonymised data to improve our products, website, and customer journey
Send Marketing (Only If You Opt-In): We’ll only send you news, tutorials, or promotions if you’ve given us permission
We never sell your data. We only share limited personal information with trusted partners who help us serve you better:
Yoco: To securely process payments
The Courier Guy: To deliver your orders to your door
MailPoet: To manage our newsletter (only if you’ve subscribed)
Google Analytics: To help us understand how visitors interact with our site
All partners are selected based on their commitment to privacy and security.
Our site is secured with SSL encryption, and we follow industry best practices to keep your data safe from unauthorised access or misuse.
Sensitive information like payment data is never stored on our servers — we rely on secure, encrypted gateways like Yoco to handle those transactions.
We only keep your data for as long as it’s needed:
To fulfill your order or booking
To comply with accounting and legal obligations
To provide support and reference for your order history
After that, your data is safely archived or deleted, in line with POPIA guidelines.
Under South African law, you have the right to:
Access the personal information we hold about you
Correct or update your information
Request deletion of your data
Object to processing for certain purposes
Withdraw consent at any time (e.g. unsubscribe from marketing emails)
To make a request, just email us at info@majoy.co.za
We’ll respond promptly and respectfully.
For questions about this Privacy Policy or how we handle your data, contact us at:
Thank you for trusting Majoy Edible Paint Solutions. We’ll continue to treat your data with the same care we put into every product and class.
